Company Type: A Renowned ISP Service Company
Requirement:
• B.Sc Engineering (Computer /Electrical & Electronic / Telecommunication Engineering)
• Able to handle complex technical issues related to new link installation, service interruption by troubleshooting and reinstalling at client end
Job Responsibility:
• Communicate clients through series of actions either face to face or over phone to resolve issues.
• Response to breakdowns and make expert level investigation of customer issues, identify their root cause, and correct when possible.
• Recommend for repairing equipment and replacing parts if necessary.
• Direct the technical staff (Technician).
• Troubleshoot system and network problems at clients’ end and diagnose and solve faults related to Wireless structure.
• Implement, monitor and maintain mikrotik router, proxy server, wireless devices,
• Security VPN and Fiber infrastructure with last mile devices.
• Maintain and upgrade Optical Network Unit and Media Converter device.
Job Nature
• Full-time
Basic Skills
• Basic Knowledge in Networking Topology & Design, IP Subletting and Routing, Switching Troubleshoot preferred.
Job Location:
• Dhaka (moveable anywhere in Bangladesh)
Salary:
• 45-50k and Negotiable