Designation: Impression Executive (Front Office Executive)
Candidate Required: Male-5-person, Female-5-person
Salary: 20k-30k;
Location: Tejgaon, Gulshan, Gulshan Avenue, and Banani
Main Responsibility
- Point of contact for management and property administration, and provide customer service
assistance to the public
List of Major Responsibilities - Ensure Uninterrupted FM service.
- Answering phone, greeting visitors, providing information and referrals, and taking messages as needed
- Provide administrative support for the Operations Manager.
- Coordinate and schedule vendors and/or deliveries.
- Assist in planning and coordinating meetings (Amenities reserve, arrange for food/drinks, and guest
handling) - Ensure professional appearance of common areas, including reception, community hall, etc.
- Survey facility for property conditions requiring attention and follow-up
- Complete general clerical tasks as assigned by the supervisor
- Run various routine errands, as required. Ad hoc projects as needed (i.e., supply inventory,
storing and retrieving luggage, etc.)
Record Keeping - Keep all property documents like: completed Checklist, Letter, Utility bills copy, and meeting notes
minutes in the project file, submit departmental reports to HOD as per the regular process
Team Development - Attend daily morning meeting with other team members and perform assigned tasks.
- Attend training for FM personnel on safety awareness issues (Fast Aid, Fire & Earthquake)
evacuation drill) to ensure the expected level of performance.
Other Assignments
Qualification - Taking personal initiatives for self-development
- Any assignment given by the management from time to time
- Regular follow-up on any communication with existing clients for any reason
- Attend management or any special meeting (as and when required)
- Continuous Professional Development
- Exhibit the l+7 habits in all aspects of the working area (proof required).
- Exhibit “Good to Great” to all the members of the department.
- One (1) year of experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment
- Proficiency in Microsoft Office Suite
- Excellent verbal and written skills, combined with superior customer service skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Excellent organisational skills. Customer Service Attitude