Industry: Real Estate
Department: Administration / Front Office
Location: Tejgaon, Dhaka (candidates living nearby preferred)
Salary: BDT 20,000 – 25,000 per month (negotiable based on experience and skills)
Position Summary
The Front Desk Executive is the first point of contact for clients, visitors, and partners, and plays a key role in creating a professional, welcoming impression of the company. The role involves receiving and guiding visitors, handling calls and inquiries about properties and projects, managing appointments, and providing day-to-day administrative support to the sales and management teams.
Key Responsibilities
Reception and Client Handling
- Greet and welcome clients, visitors, and guests politely and professionally.
- Understand visitor needs and direct them to the relevant department or team member.
- Maintain a clean, organized, and presentable reception area.
- Offer refreshments and basic hospitality to visitors when required.
Calls and Inquiries
- Answer, screen, and route incoming calls and emails promptly.
- Provide basic information about the company’s projects, services, and office hours.
- Record client inquiries and pass them to the sales or customer service team for follow-up.
- Take messages accurately and ensure they are delivered on time.
Appointments and Coordination
- Schedule and confirm client meetings, site visits, and appointments with the sales team.
- Maintain the visitor log, appointment calendar, and meeting room bookings.
- Coordinate with sales, accounts, and management on client visits and requirements.
Administrative Support
- Maintain files, documents, and records, both physical and digital.
- Handle incoming and outgoing mail, couriers, and deliveries, and keep a record of them.
- Prepare basic documents, letters, and reports using MS Office.
- Track office supplies and stationery and raise requisitions when stock is low.
- Assist with CRM or lead database updates and basic data entry.
Professional Standards
- Maintain confidentiality of client and company information.
- Follow the company dress code and grooming standards at all times.
- Support the admin team in any other office tasks assigned by management.
Qualifications and Experience
- Bachelor’s degree or equivalent in any discipline (preferably Business or Management).
- 1 – 3+ years of experience in a front desk, reception, or customer service role; experience in real estate is preferred.
- Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.
- Fluent spoken and written Bangla and good command of English.
Skills and Competencies
- Excellent communication and interpersonal skills
- Polished, professional, and pleasant personality
- Good telephone etiquette and listening skills
- Customer-focused attitude and problem-solving ability
- Time management and ability to multitask
- Attention to detail and good record-keeping
- Positive attitude, reliability, and a team-player mindset
Candidate Preferences
- Female candidates will get priority.
- Candidates living near Tejgaon, Dhaka are preferred.
- Height: 5’3″ or above.
- Uniform: Formal pants and shirt (as per company dress code).
Working Conditions
- Office-based role at the front desk in Tejgaon, Dhaka
- Standard office hours, with occasional extended hours when events or client visits require
- Regular interaction with clients, visitors, and internal teams
Compensation
- Monthly salary: BDT 20,000 – 25,000 (negotiable)
- Additional benefits as per company policy
How to Apply:
Interested candidates are requested to send their updated CV to career@munshicorp.com
